Platform Billing

IP Renewal Desk uses a simple usage-based pricing model. There are no monthly subscriptions or per-user charges — you pay only when you process renewals.

How Pricing Works

IP Renewal Desk charges a 5% commission on the professional fee component of each processed renewal instruction. This charge is applied when you click "Process" on a client instruction.

Example

If a renewal has a professional fee of $500 and an official fee of $200:

Platform charge: 5% of $500 = $25
Official fees are never charged — they are pass-through costs.

No charges for

Adding matters or contacts.
Sending reminders.
Client instructions that are cancelled (not processed).
Abandon instructions (no professional fee charged).

Payment Card on File

You must have a valid payment card on file to use certain features. Add or update your card in Settings → Billing.

The card details displayed are:

Card brand (Visa, Mastercard, etc.)
Last 4 digits
Expiry date

You can remove the card and add a new one at any time.

Card required for auto-send

If no valid card is on file, auto-send reminders will be paused and you will see a warning on the overview dashboard. Manual sending of reminders still works.

Platform Invoices

Monthly usage charges are invoiced automatically. View your last 24 platform invoices in Settings → Billing, showing:

Billing period
Total amount charged
Payment status (paid, pending, failed)
PDF download link

Account Status

Your platform account can be in one of three states:

Active — all features available, card valid, payments up to date.
Delinquent — a payment has failed. You can still use the platform, but auto-send is paused until the outstanding balance is cleared.
Suspended — prolonged non-payment. Auto-send and reminder processing are blocked. Update your card and clear the balance to restore access.

Summary Emails

Periodic portfolio digests

Welcome

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